Building Better Answers to Old and New Problems: The Power of the Problem Solving Sequence This week, I had the privilege of working on Strategiser

The Power of Problem Solving – In-house, not outsourced Do you really need consultants for your must-win battles? Last week in Chicago, we worked with

Holding the Rudder When You Are Not OK More than a third of first-world civil aviation tragedies are caused not just by human error –

Most of us spend our days in a whirlwind of meetings, emails, and conversations. We like to think we are communicating effectively. But are we

The cost of bad problem-solving This tendency to oversimplify leads to massive waste—of time, resources, and opportunities. It is why we have seen: The complete

Telephobia: The Fear of Picking Up the Phone (and Why It’s a Big Problem) Back in January 2018, I was teaching at MIT Sloan, working